Welcome to Balance InStyle

Corporate & Personal Concierge
Services in Ottawa


MORE INFORMATION

What Exactly Does A Concierge Do?

Better question is, what don’t we do? Let’s face it; work and life bleed into each other on a constant basis. You travel for business, the children have PD days, March Breaks and Christmas Holiday, then the car needs to go in for maintenance, at the same time the dog needs to go to the groomer, sometimes you even get sick.  Life happens.

The daily challenges can be endless. Picture this: You arrive to work only to receive a phone call from your son or daughter at school saying he or she left an important assignment at home that morning and needs it right away. Then your boss stops by and asks whether you would mind taking over an account for someone going on vacation? Sounds familiar? And last night, your washing machine stopped working, and you need to find a reputable trade to fix it as soon as possible.

Finding the time to run errands, have a home appliance repaired, take the car in for an oil change, or make vacation plans; much less do the grocery shopping, laundry or taking on an additional project at work; can be hard when you work full time.

Many hats? Too few heads? We can help! Our approach (and recommendation) is this: every time you have a task that doesn’t need your personal attention, outsource it!

Since founding Balance InStyle in 2007, Concierge Services have become increasingly more popular due to a common problem: lack of time. There are increased demands at work and at home, and yet the amount of time we all have to devote to it all remains unchanged. Time is our most valuable asset, and we want you to have more of it.

Simple truth is:  you can’t bank time or save it for later. Our mission at Balance InStyle is to help you delegate tasks you LOATHE to an assistant you will just LOVE!

We appreciate that learning to delegate is scary. Trusting others to do things that you are used to doing can be a challenge, but our services truly do make a difference. On average we give our clients back seven hours a week: time now spent at the gym, with family, and friends and following their passions.

Concierge Services

Give us your to-do list and get on with your love-to-do list.

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Virtual Assistant SErvices

Get a dedicated VPA for just a fraction of what an in-office EA would cost.

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WEDDING AND EVENTS

We’ve mastered the art of Event Planning and would like to help you celebrate your event InStyle!

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Your Satisfaction
is our Reward

Delegate tasks you LOATHE to an assistant you’ll LOVE!

With Balance InStyle, you get a personalized and tailored service. Your needs are unique and we take the time to get to know you so we can be proactive on your behalf. We are not a call centre. You actually deal with a live, local person who can make things happen while you are doing what you do best: living!

Why Us

Because we only hire the best. Our employees have jumped through proverbial hoops, signed confidentiality agreements and have all been security cleared for your protection. Hundreds apply, but only the best of the best make the cut. We’re passionate about hiring people that love to serve and want to make a difference in the lives of others. We believe that the foundation to any successful relationship is trust, and this is why we take security and discretion so seriously. We’ve taken all the precautions to keep your data safe, including automating and encrypting any sensitive information you entrust to us, such as credit cards or login passwords.

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“We earn and deserve the trust of our clients by consistently delivering timely solutions to manage their busy lives. We take care of each and every request as if it were our own.”

– Amanda O’Reilly
President

Our Clients


What Our Clients Say

  • You and your crew were absolutely phenomenal. Although I knew everything would be handled extremely well, I could not have anticipated all of your exceptional levels of professionalism, service and friendliness. You were absolutely fantastic and I cannot thank you enough. You though of absolutely everything and still filled in the gaps when and where necessary. Your setup, effort, energy and ability to always be 4 steps ahead of everything was a testament to your experience and perfection in this industry. My sincerest thanks. The food was impeccable; and the staff was an amazing enhancement to the party, itself. Their attentiveness and friendly demeanour and seemingly tireless nature reflected only the highest standard - it is clear you only partner with the best. It was as much of an experience having your and your staff there as it was enjoying the party. For that, you have my utmost gratitude. I look forward to engaging you in the same style of activity next year - my 40th! (bitter sweet, I guess). And the following year for a wedding :)

  • Be it the trip of a life time or getting the house cleaned up, getting those impossible tickets or having a leaky pipe fixed, the team at Balance in Style have improved my quality of life while allowing me to focus on my career without having to worry about getting home to meet that plumber, or wait on the phone to get those tickets, or spend the time required to organize that trip.

    Patrick Graham

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  • About the lovely ladies at Balance in Style, I so enjoyed working with Jill and Amanda, both of whom are dreams to work with, and get the job done exactly the way you want it. With their help I was able to manage the preparations for our wedding in Italy with peace of mind and confidence that all the last minute touches and travel plans would be taken care of. Balance in Style stepped up to the task and more. Because of their dedication to detail and professionalism, our wedding was a beautiful success, and our honeymoon afterwards was more than amazing. I cannot thank you enough; you saved me from becoming a bridezilla and allowed us to enjoy our special day! This is a one of a kind business in Ottawa that I fully appreciate and endorse. After our first exceptional experience, I know we will be using Balance in Style in the future.

    Alyssa Beltempo – Stylist

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  • We relocated from Montreal, Balance InStyle helped us achieve a smooth transition. Finding a temporary apartment while we waited for our house to be ready, hiring all the trades and overseeing all of our renovations certainly made things easier! Thanks to the BIS team we were able to meet our deadlines and start our new lives in Ottawa. We even were locked out of our home and the BIS team came to the rescue and climbed thru the window to let us in. ( I was 7 months pregnant). Great service! Highly recommend to anyone looking to reduce stress.

    Cintia Quiroga, PhDh

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  • Your company is an absolute life-saver for our family. Finding reputable trade people is often a challenge; as you know finding someone who is prepared to quote and don’t show up is all too common it seems!! I want to thank-you for your recent referral and your wait service. We arrived home to have our appliances properly repaired & cleaned without having to take another day off of work! It seems our endless list of home and personal errands are consistently done on time, on budget and with an amazing smile. We now actually have food in our fridge at the of the day and come home to a clean and organized home. When our life gets hectic, we now know that we only have ONE call to make! Thanks again for all that you continue to do for our family!!! I am not sure how we did it before you came along? We are really thankful for all that you and your company does!

    Dr & Mrs. L James

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  • Just a quick note to thank-you for your assistance with our move from Ottawa to Kelowna .. As you know, I had full intentions of returning and doing it myself. I am thankful that your company was recommended to me and that you took charge in the way that you did. You went in and saw what needed to be done and took charge. The personal touch of leaving a welcome note to the new owners was so appreciated and reflected on us in a way that we are grateful for. Since we had never met we inquired to the movers what you were like, and they said that you were a pleasure to work with and the type of person that forced them to go the extra mile! You have represented us both very well and professionally and we thank you for that.

    Senator Ross & Linda Fitzpatrick

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  • I found Balance InStyle highly professional and committed to the task. Your ‘can-do’ attitude manifested itself in your diligence and was the reason I could rely on you for quality attention!

    Salman Noor Ali, Dubai

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  • Balance InStyle has an interior design flair that transformed my condominium into a living space that brought flattering comments from everyone and was a key factor in realizing its sale. Thanks so much!

    Jim McFall – IBM

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  • Thanks again for your amazing support during our last few weeks in Ottawa. We couldn’t have survived without you and have spread your name liberally throughout all our friends. Your company has been a terrific boon to our move. You have every reason to be proud of what you have established.

    Brenda Reid & Peter Cameron

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  • This evening was a huge success and much in part to your professionalism and unique special touches. A new standard has now been set for retirements in the policing industry. You provided much positive energy and great ideas to help us transform an evening into a memorable event. Sincere thanks!

    Ottawa Police Services

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  • I can’t say enough about how much Balance InStyle has helped me to preserve my sanity with the crazy schedule my wife and I have. Amanda and her team just take the little chores and make them go away … the kinds of things they do for us are endless, organizing work to be done, letting people in while we are away, picking up dry cleaning, responding to the security company, picking up groceries and even booking limos, getting tickets for shows etc. The icing on the cake was the kitchen makeover we had., while on a week’s vacation! Amanda handled everything … design, sourcing, project management and implementation. We had a complete kitchen makeover while we were away for a week. it was like something from a TV show!!

    Kevin Dee

    CEO Eagle Continue reading

  • Honestly, you have been a godsend and have been so tremendously helpful in this very complicated, detailed little operation of bringing our beloved pet home to us. It is very difficult to coordinate things while overseas and you were so on top of everything and kept us updated as the process went along!! It was a sigh of relief for us and took off so much of the pressure and concern. I think from the first email we immediately felt like we were in good hands. We’ll be back in Ottawa within the next two years so will definitely call you up again!

    Karen Sanghera

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  • On behalf of the IBM Ottawa Smarter Cities Challenge team, I want to thank you and Jill for your exceptional service in supporting the IBM employees and the grant project for the city of Ottawa. As the logistics manager for the grant program, my goal is to hire a vendor who can provide the team with an exceptional experience. As you know, the team's three week engagement was very intense. They worked very long hours to deliver to the city a road map of short to long term goals around energy efficiency and smart grid technology. By having you handle all of their day to day personal needs, it allowed the team to focus their efforts on their work. You did a fabulous job of finding a private home for the team to live in that was well appointed and exceeded our needs.. The weekend activities you arranged were a great diversion from the work and really allowed the team to enjoy the wonderful amenities the city and region has to offer. I was especially impressed with the Team Building Activity you created. I can't thank you enough for all of the extra things you did that were certainly not part of our agreement. From bringing the team dinner one night in the pouring rain to allowing us to use your space for a cocktail reception. Your approach to serving your client is very refreshing. I felt like we were partners from the moment I hired you and I knew that while I was several thousand miles away, the team was being well cared for by you and Jill. Thank you for your commitment to the project and for making the team feel so at home in Ottawa.

    Anne C. McNeill

    Corporate Citizenship and Corporate Affairs
    Smarter Cities Challenge Logistics Manager Continue reading

  • I discovered Balance InStyle only recently and wish I had found them earlier. They have earned my complete confidence and made my life easier in too many ways to mention. They are always quick and efficient and found solutions for my problems. Whether it was arranging for repairs around my condo, checking up on things while I was away or generally doing things that I was too busy to get done, I have been very pleased with their services. One of the major benefits is that as they are regular users of trades people, I find that I always get first class service when I go through Balance InStyle.

    Robert Dunlop

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  • We as a Corporation were very privileged to have had the opportunity to work with your team. We had guests coming from all over the world and this was a major milestone for our company. We wanted to make sure that the event was special You were extremely easy to work with, always available for consultation and were very prompt in keeping us up-to-date on the planning activities. You demonstrated a very broad imagination and were able to plan very exciting Amazing Race Team Building activity for our 100 employees to participate in. You were also very artistic and creative turning our evening event venue into a rep carpeted affair. You were extremely resourceful in keeping the events close to the vicinity of the company and within budget. In the end, many compliments were received from the guests, the employees on how much fun the 30th Anniversary Party was. It will be remembered by all for a long time. You are credited for these feelings. I would highly recommend your company and would have no hesitation using your services again in the future.

    Eleanor Hodgson

    Vice President Operations at Senstar Corporation Continue reading


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