Honestly, you have been a godsend and have been so tremendously helpful in this very complicated, detailed little operation of bringing our beloved pet home to us. It is very difficult to coordinate things while overseas and you were so on top of everything and kept us updated as the process went along!! It was a sigh of relief for us and took off so much of the pressure and concern. I think from the first email we immediately felt like we were in good hands. We’ll be back in Ottawa within the next two years so will definitely call you up again!
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