Every day, our team tackles complicated and exciting challenges. Our goal: To create a magical experience for each and every customer no matter how big or small the request.
Balance InStyle is growing and we are looking for some amazing talent to join our growing team. Balance InStyle has been the leading Concierge company in Ottawa since 2007.
This business was created by an entrepreneur for entrepreneurs. We know what it takes to start a business and grow a business. We further understand that life happens and mundane tasks have a way of stunting our growth and taking up precious hours that we can’t get back. We’ve designed a service to make life easier and give you back the one thing our clients all lack … TIME
We set a high bar for ourselves, and we’re looking for people who inherently have a high bar for themselves.
Side note: Only those individuals who are well-dressed, well-mannered need apply for these professional service position.
Tasker/Errand Runner/Superhero
Balance InStyle is revolutionizing the way people manage their busy lives. Our company offers the best high-touch services so that our members can free themselves up to do what they do best. With Balance InStyle, everything is coordinated by us and protected with a 100% quality guarantee.
If you are energetic, motivated, career-orientated, customer-focused and enjoy running errands and filling requests with a can-do attitude, you will find this is a rewarding job as this is a different day, every day.
Your on-call services will be required for weekdays only. Starting salary for the successful candidate is $18.00 per hour. Must have a computer, cell phone and car, and willing to undergo a criminal background check.
Skills & Qualifications:
- College or University
- Ability to work 9:00 am – 5:00 pm
- Extremely reliable
- A positive attitude and strong desire to help others
- Impeccable attention to detail
- Flexible and understand the reality of things going wrong; for you, it’s a fun challenge to solve
- Impeccable judgement; you can predict and make sound decisions on behalf of our customers
- Know when to ask for help
- Expectation of complete confidentiality on all business matters
- Strong organizational skills
- Strong problem-solving skills
- Ability to work independently
- Proactive work ethic
- Exercises extreme discretion and confidentiality relating to financial documents and purchases.
We take client privacy seriously. All employees have the responsibility to uphold and protect their clients’ personal information and maintain complete confidentiality at all time.
Please Note: If you do not enjoy serving people at the highest level and are not able to commit at least 20-40 hours a week then please do not apply. Also, before you shoot off that resume, please review the following to make sure this is you:
You must understand confidentiality. We are a sounding board for our clients. Like in Las Vegas what happens with our clients, stays in the vault. NO EXCEPTIONS!
Understanding clients needs, building long termed valued relationships and valuing client confidentiality is the standard at Balance InStyle. Our core belief is that time should be on our client’s side allowing them to do what they do best. We take care of their to-do’s so they can focus on their LOVE to’s.
Sound like you or someone you know? We’d love to hear from you, please send your resume to info@balanceinstyle.com.
Pro Trades
Our database of suppliers and service providers is second to none. To become a preferred vendor of Balance InStyle, there are a few hoops you must jump through…we are hand-picking a select few to join our network, and your establishment is one that we would like to build a relationship with.
Our clients rely on the promises we make. By association, Balance InStyle’s preferred vendors are an extension of our company, and as such are similarly bound by those same promises. In view of this, our preferred vendors must adhere to strict performance standards. Balance InStyle is strict in regards to compliance; many who apply for preferred vendor status simply do not make the cut. However, if you strive for consistent excellence in your field, have the ability to handle added capacity, and are dedicated to personal service and attention, you may be interested in becoming a preferred vendor of ours.
Our global database of suppliers and service providers is unparalleled. Vendors applying for preferred status within Balance InStyle’s database of vendors undergo a rigorous review and selection process. Balance InStyle vendors must comply with strict performance standards. Vendors include industry icons as well as innovative newcomers—the common denominator a single characteristic: excellence in their field. This is the defining difference: Balance InStyle’s absolute insistence on quality.
If you are interested in learning more about our preferred vendor network, please email us info@balanceinstyle.com to get the process started.
Virtual Assistant
Ideal Experience
- Excellence Time management Skills – There is a ton of work to do and it needs to be done on-time;
- Excellent organizational skills;
- Excellent oral and written communication skills; articulate and well spoken; our reputation rests on your ability to communicate effectively;
- Dynamic, high energy and ability to self-motivate while working remotely;
- Self-confidence and professionally poised;
- Proactive; able to predict possible issues and execute immediate solutions;
- Ability to work well under pressure in a fast-paced environment;
- Detail oriented, ability to multi-task, prioritize and execute multiple concurrent activities;
- Flexible and capable of working at least 20+ a week;
- Lifelong learner – you might not have all the answers but we can help and mentor you along the way;
- Respect for others’ intellectual property (no plagiarism or software piracy)
- Maintains a professional demeanour;
- Flexible and adaptable to change;
- A “do whatever it takes mentality”;
- Strong computer and internet skills
Critical Competencies for Success
Sign Confidentially Agreement – What happens @Balance InStyle STAYS there!
- Clean Police record;
- Action Orientation;
- Highest level of discretion and trustworthiness – This is KEY!;
- Excellent communication skills (both written and oral);
- Creative;
- Client Focused;
- Highly collaborative;
- Problem solver;
- Attentive to detail;
- Priority Setting;
- Self Starter requires little direction can innovate and think on their feet.
Personal Characteristics
- This is a no ego role. Our #1 mandate is to serve our clients. Must be passionate about serving others;
- Has superior communication skills and who can present their ideas in a clear, concise manner;
- Unquestioned integrity and values that the organization can trust without reservation;
- Consensus builder with strong persuasion skills;
- A highly motivated team player who contributes to an atmosphere in which people work together, enthusiastically and effectively, to produce results;
- A good listener with a strong sense of self;
- Self-confident with a service orientation;
- Must be flexible with the ability to change, adapt and grow – patience and diplomacy skills are critical to success;
Exhibits passion for the mission of the company – To serve our clients at the highest level no matter how menial the task is.
Tools and Tech
- Google Suite: Gmail, Calendar, Chrome, Drive, Plus, Hangouts, Voice;
- Microsoft Suite: Excel, Word, PowerPoint, Outlook;
- Online productivity tools: LastPass, Time Tracking, Freshbooks;
- Personal computer;
- High-speed Internet connection;
- Personal telephone
- If this sounds like you or someone you know we would LOVE to hear from you.
Please send your resume with a cover letter outlining why you think you would make a GREAT VPA. If successful must be available for 1-week mandatory training at InStyle HQ. info@balanceinstyle.com